Deliveroo is trying to bolster its credentials as a supporter of independent British restaurants by launching a direct tipping function on its app during a period when many local operators are fighting for survival.
Sky News understands that Deliveroo will this week unveil a two-month campaign – called Love Your Local – that will encourage millions of customers to order from neighbourhood restaurants.
The takeaway app will introduce a feature, already adopted in some overseas markets, allowing consumers to tip restaurants directly, providing a potential financial boost during the coronavirus pandemic.
The launch will follow criticism expressed by many restaurant-owners that the size of delivery services’ commission fees have hampered their ability to withstand the COVID-19 crisis.
Figures to be published by Deliveroo this week will show that 4000 independent restaurants have signed up to its app since the beginning of March, when